All Your Temu Shipping Questions Answered

Last Updated on by Admon Team

Now that you have successfully placed your order on Temu, you might be wondering when you items will reach you. To help you through with your various shipping related queries, we have this article written by our expert team.

It’s all known fact that ordering items online takes time for delivery. As against retail shopping, you have this excitement on when you will receive your ordered items.

Let’s see and answer some of the common Temu shipping related questions you might ask yourself today.

How Long Does Temu Take To Ship?

This is the first question that came to mind once you place order online. Here’s your answer to this.

Most Temu orders are processed for dispatch as soon as orders are confirmed. The warehouse may take 1-3 days to process your order before shipping. Soon you will receive information about the shipping details on your email once your order is processed.

Take a look at the table below for your Temu Shipping Time:

Shipping MethodCostsShipping Time
Standard ShippingFREE on almost all orders6 to 20days
Express Shipping$12.90 – orders < $129.004 to 9days
Free – orders ≥ $129.00

So the standard shipping is free and takes anywhere between 6 to 20 days, depending on the shipping location. The Express shipping is available for $12.90 and ensures faster shipping. If your order value is above $129.00 then Express shipping is free.

Read also: Temu Shipping Time to US, Canada & Rest of the World [2023 Updated]

The order processing and shipping is the same for all shipping locations. However, order delivery may take shorter or longer time depending on the location of the shipping address.

How Long Does Ordered Items Take for Delivery?

The average shipping delivery time range from 4 to 9 days for Express shipping. The standard shipping may take anywhere from 6 to 20 days depending on the location of shipping address of the customer.

In most cases, your order will be delivered within the estimated time of delivery. However, the actual delivery date may be affected by flight arrangements, weather conditions, and other external factors.

Read Also: Latest Temu Shopping Deals & Offers

Please refer to the tracking information for the most up to date delivery date. It is of paramount importance to fill in your complete postal address including pin code to ensure delivery is on time.

Temu App Delivery Time Based on Location

If you’re situated in the mainland US, your orders may take upto 8 days. However, Express shipping with added charge or for orders of higher amount can be as soon as upto 3 days.

For locations on the outskirts such as Hawaii, one can expect an additional 2-3 days for transit.

Shipping orders to Canada may take more days upto 12 days. And international shippings can take an additional 8-10 days to cater for custom clearance.

What are Temu Shipping Charges?

Temu offers worldwide standard free shipping on all your orders. However, if you would like early delivery of your orders, there is also an option to utilize Express shipping which takes much lesser time.

For orders above $129, Express shipping is free. If your order amount is below $129, then you will need to pay an extra $12.90 for Express shipping.

Shipping of products is available to more than 100 countries. That makes Temu one of the favorite place to shop for many. You won’t find many alternatives to Temu in this aspect.

Where Can I Find My Temu Order Tracking Info?

As soon as your order is processed and shipped, you should be able to locate your tracking info from your account dashboard.

  • Sign in to your Temu Account.
  • Head over to your orders and click View Order Details.
  • You will find the Option “Track”
  • There you will find the details of your order in transit/awaiting delivery.

What if My Temu Order is Not Delivered?

While Temu makes every attempt to safely and securely ship your items, there may be instances where item delivery gets delayed. In rare situations, orders may not be delivered.

If your Temu order is not delivered, we suggest you get in touch with Temu Customer Support at the earliest and positively within 90 days from the date of placing your order.

In such situations, you can use the chat feature available at temu website. You can also contact the customer support team through their social media handles on facebook, Instagram, Pinterest, TikTok and Twitter.

If you would like the traditional approach, the registered address for Temu is given below:

Temu Office Address
Please note, returns will not be accepted at this address.
Suite 355, 31 St. James Avenue, Boston, Massachusetts 02116, USA

You can find more of FAQs related to order shipping and delivery at the Official Temu FAQ page.

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