Dell PE2950 LCD Message explained

Dell PowerEdge 2950 control dashboard LCD provides status messages to signify when its physical system is operating well or when needs some attention. The LCD lights blue to indicate a normal operating condition, and lights amber to indicate an error condition.

The LCD scrolls a message that includes a status code followed by descriptive text. The following section lists the LCD status messages that can occur and the probable cause for each message. The LCD messages refer to events recorded in the System Event Log (SEL). For information on the SEL and configuring system management settings, see the systems management documentation.

NOTE: If your system fails to boot, press the System ID button for at least five seconds until an error code appears on the LCD. Record the code, then check it here or see Getting Help on Dell.com.

The following lines will should each error in a two-line mode, the first line indicates the appeared Error code and Text, and the second line is a case explaination.

N/A – SYSTEM NAME
Causes: A 62-character string that can be defined by the user in the System Setup program. The SYSTEM NAME displays under the following conditions:
* The system is powered on.
* The power is off and active POST errors are displayed.

E1000 – FAILSAFE, Call Support
Causes: SORRY

E1114 – Temp Ambient
Causes: Ambient system temperature is out of acceptable range.

E1116 – Temp Memory
Causes: Memory has exceeded acceptable temperature and has been disabled to prevent damage to the components.

E12nn – xx PwrGd
Causes: Specified voltage regulator has failed.

E1210 – CMOS Batt
Causes: CMOS battery is missing, or the voltage is out of acceptable range.

E1211 – ROMB Batt
Causes: RAID battery is either missing, bad, or unable to recharge due to thermal issues.

E1229 – CPU # VCORE
Causes: Processor # VCORE voltage regulator has failed.

E1310 – RPM Fan ##
Causes: RPM of specified cooling fan is out of acceptable operating range.

E1313 – Fan Redundancy
Causes: The system is no longer fan-redundant. Another fan failure will put the system at risk of over-heating.

E1410 – CPU # IERR
Causes: Specified microprocessor is reporting an internal error.

E1414 – CPU # Thermtrip
Causes: Specified microprocessor is out of acceptable temperature range and has halted operation.

E1418 – CPU # Presence
Causes: Specified processor is missing or bad, and the system is in an unsupported configuration.

E141C – CPU Mismatch
Causes: Processors are in a configuration unsupported by Dell.

E141F – CPU Protocol
Causes: The system BIOS has reported a processor protocol error.

E1420 – CPU Bus PERR
Causes: The system BIOS has reported a processor bus parity error.

E1421 – CPU Init
Causes: The system BIOS has reported a processor initialization error.

E1422 – CPU Machine Chk
Causes: The system BIOS has reported a machine check error.

E1610 – PS # Missing
Causes: No power is available from the specified power supply; specified power supply is improperly installed or faulty.

E1614 – PS # Status
Causes: No power is available from the specified power supply; specified power supply is improperly installed or faulty.

E1618 – PS # Predictive
Causes: Power supply voltage is out of acceptable range; specified power supply is improperly installed or faulty.

E161C – PS # Input Lost
Causes: Power source for specified power supply is unavailable, or out of acceptable range.

E1620 – PS # Input Range
Causes: Power source for specified power supply is unavailable, or out of acceptable range.

E1624 – PS Redundancy
Causes: The power supply subsystem is no longer redundant. If the last supply fails, the system will go down.

E1710 – I/O Channel Chk
Causes: The system BIOS has reported an I/O channel check.

E1711 – PCI PERR B## D## F## PCI PERR Slot #
Causes: The system BIOS has reported a PCI parity error on a component that resides in PCI configuration space at bus ##, device ##, function ##. The system BIOS has reported a PCI parity error on a component that resides in the specified PCI slot.

E1712 – PCI SERR B## D## F## PCI SERR Slot #
Causes: The system BIOS has reported a PCI system error on a component that resides in PCI configuration space at bus ##, device ##, function ##. The system BIOS has reported a PCI system error on a component that resides in the specified slot.

E1714 – Unknown Err
Causes: The system BIOS has determined that there has been an error in the system, but is unable to determine its origin.

E171F – PCIE Fatal Err B## D## F## PCIE Fatal Err Slot #
Causes: The system BIOS has reported a PCIe fatal error on a component that resides in PCI configuration space at bus ##, device ##, function ##.
The system BIOS has reported a PCIe fatal error on a component that resides in the specified slot.

E1810 – HDD ## Fault
Causes: The SAS subsystem has determined that hard drive ## has experienced a fault.

E1811 – HDD ## Rbld Abrt
Causes: The specified hard drive has experienced a rebuild abort.

E1812 – HDD ## Removed
Causes: The specified hard drive has been removed from the system.

E1913 – CPU & Firmware Mismatch
Causes: The BMC firmware does not support the CPU.

E1A11 – PCI Rsr Config
Causes: PCI risers are not configured correctly; some invalid configurations may prevent the system from powering on.

E1A12 – PCI Rsr Missing
Causes: One or all of the PCI risers is missing, preventing the system from powering on.

E1A14 – SAS Cable A
Causes: SAS cable A is missing or bad.

E1A15 – SAS Cable B
Causes: SAS cable B is missing or bad.

E2010 – No Memory
Causes: No memory is installed in the system.

E2011 – Mem Config Err
Causes: Memory detected, but is not configurable. Error detected during memory configuration.

E2012 – Unusable Memory
Causes: Memory is configured, but not usable. Memory subsystem failure.

E2013 – Shadow BIOS Fail
Causes: The system BIOS failed to copy its flash image into memory.

E2014 – CMOS Fail
Causes: CMOS failure. CMOS RAM not functioning properly.

E2015 – DMA Controller
Causes: DMA controller failure.

E2016 – Int Controller
Causes: Interrupt controller failure.

E2017 – Timer Fail
Causes: Timer refresh failure.

E2018 – Prog Timer
Causes: Programmable interval timer error.

E2019 – Parity Error
Causes: Parity error.

E201A – SIO Err
Causes: SIO failure.

E201B – Kybd Controller
Causes: Keyboard controller failure.

E201C – SMI Init
Causes: System management interrupt (SMI) initialization failure.

E201D – Shutdown Test
Causes: BIOS shutdown test failure.

E201E – POST Mem Test
Causes: BIOS POST memory test failure.

E201F – DRAC Config
Causes: Dell remote access controller (DRAC) configuration failure.

E2020 – CPU Config
Causes: CPU configuration failure.

E2021 – Memory Population
Causes: Incorrect memory configuration. Memory population order incorrect.

E2022 – POST Fail
Causes: General failure after video.

E2110 – MBE Crd # DIMM ## & ##
Causes: One of the DIMMs in the set implicated by “## & ##” has had a memory multi-bit error (MBE). If no memory card is present, the “Crd #” string is left out of the message.

E2111 – SBE Log Disable Crd # DIMM ##
Causes: The system BIOS has disabled memory single-bit error (SBE) logging, and will not resume logging further SBEs until the system is rebooted. “##” represents the DIMM implicated by the BIOS. If no memory riser card is present, the “Crd #” string is left out of the message.

E2112 – Mem Spare Crd # DIMM ##
Causes: The system BIOS has spared the memory because it has determined that the memory had too many errors. “## & ##” represents the DIMM pair implicated by the BIOS. If no memory card is present, the “Crd #” string is left out of the message.

E2113 – Mem Mirror Crd # DIMM ## & ##
Causes: The system BIOS has disabled memory mirroring because it has determined that one half of the mirror has had too many errors. “## & ##” represents the DIMM pair implicated by the BIOS. If no memory card is present, the “Crd #” string is left out of the message.

E2118 – Fatal NB Mem CRC
Causes: One of the connections in the Fully Buffered DIMM (FBD) memory subsystem link on the Northbound side has failed.

E2119 – Fatal SB Mem CRC
Causes: One of the connections in the FBD memory subsystem link on the Southbound side has failed.

I1910 – Intrusion
Causes: System cover has been removed.

I1911 – >3 ERRs Chk Log
Causes: LCD overflow message. A maximum of three error messages can display sequentially on the LCD. The fourth message displays as the standard overflow message.

I1912 – SEL Full
Causes: System Event Log is full of events, and is unable to log any more events.

W1228 – ROMB Batt < 24hr
Causes: Warns predictively that the RAID battery has less than 24 hours of charge left.

Please note that, more details are always available at Dell’s official support website. You can also submit a request for help at our hardware forum.

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15 Responses to “Dell PE2950 LCD Message explained”

  1. Masthan says:

    I got error message saying E1810 HDD Faulty. Just restart my server then message disappear.

  2. joseph says:

    A reboot might not fix the issue perfectly. Is there any HDD related error message in dmesg?

  3. Careers says:

    This article gives the light in which we can observe the reality. this is very nice one and gives in depth information. thanks for this nice article.

  4. Gavali says:

    E2022 – POST Fail message is displayed on LCD screen of Dell poweredge2950. Please help me to solve this problem.

    Thanks,

    Gavali A. S.

  5. joseph says:

    What’s said on the screen and is there any new records in dmesg?

  6. Hassan says:

    I have an E1A14 Errror.

    Im new to servers, kindly tell what is the color or shape of a SAS cable so i can check it.

  7. Imre says:

    One of my PE 2950 III reports E1410 Fatal System Error after BIOS and BMC upgrade.
    It can not boot, I have replacet memory, CPU, DRAC, the problem is the same.
    When I start it without CPU it reports CPU missing. It has 2 Quad Core CPUs.
    Previously I successfully upgraded 2 2950 II with Dual Core CPUs.
    I used the OM65 DVD: http://linux.dell.com/files/openmanage-contributions/om65-firmware-live/

    I do not know how to downgrade BIOS, BMC.
    I do not know how to continue with the other 2950 III servers…

    Anyone has some idea?

    Thanks, in advance.

  8. Lisette says:

    Great delivery. Sound arguments. Keep up the
    great spirit.

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  10. Bambi says:

    Dear all,
    How do i fix E2020 – CPU Config
    Causes: CPU configuration failure. on my 2950 server system. I just changed the motherboard and each time i power on the system. I this error aiways pump up.

    E2020 – CPU Config
    Causes: CPU configuration failure.

  11. Dave Scott says:

    I recently acquired a poweredge 2950 series II (motherboard JR815); however I am being greeted with error E122A when I connect the power supply, immediately followed by E1000. Any tips on how to get the system to boot would be much appreciated? (or which component needs replacing – MB or CPU presumably).

  12. SANNA PARVINEN says:

    E1624 PS Redundancy E1614 PS 2 status E161C PS 2 Input Lost
    Please help me to solve this problem

    .

  13. Anisio sodre says:

    E171F PCIe Fatal Error on slot 1 Review e Clear
    E171F PCIe Fatal Error on Bus 0 Device 7 Function 0.

    Please help me!

  14. joseph says:

    You can power down the server, remove the power cord, and hold the power button in to drain the remaining power off the board. Open the server and reseat the PCIe expansion cards and risers. Then power the server back up. If the error remains, go through the same process, this time, leave the RAID controller out and then power the server back up. For further info, please refer to details here: http://www.dell.com/support/Manuals/us/en/19/Product/poweredge-r710

  15. joseph says:

    You don’t have a redundant power supply,right? If the PS works well, please ignore the msg.

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